Build Px - Towards Better

Who we help

Built for Australian SMEs scaling past 20 people.

There's a point in every growing business where informal HR stops working. We're the team you bring in when you've hit that point.

Do you recognise yourself here?

We work with three types of leaders. They have different titles and different problems — but the same need for HR that actually works.

Persona 01

The Founder / MD

HR is eating 5–10 hours of your week.

You built something real. Now 20+ people depend on you — and HR is consuming time you don't have. Everything is reactive, undocumented, and living in someone's head. One wrong hire, one FairWork complaint, one key resignation and things unravel fast.

What keeps you up at night

  • A FairWork claim from a disgruntled ex-employee
  • Losing key people because you have no retention strategy
  • Compliance exposure you don't even know about
  • Wasting hours on HR admin instead of running your business

What you need

HR foundations that scale with your growth, not against it.

Persona 02

The Scaling Director

Growing from 20 to 50+ staff — and the cracks are showing.

Headcount is climbing but the infrastructure hasn't kept up. Every new hire exposes a gap. Onboarding is chaotic, performance management is inconsistent, and you're spending more time on people problems than business growth.

What keeps you up at night

  • New hires leaving in the first 90 days
  • Managers promoted without the skills to lead
  • A culture that shifts as you scale — not always for the better
  • No time to build systems while also hitting targets

What you need

Processes to hire faster, onboard better, and keep the best.

Persona 03

The Quality-First Owner

You want employer-of-choice status — and you're not there yet.

You won't cut corners on culture or compliance. If you're going to do HR, you'll do it properly. You want to be the business people choose to work for, stay at, and refer their best contacts to. But building that reputation takes more than good intentions.

What keeps you up at night

  • Being seen as a good business to work for — but not a great one
  • Losing top candidates to competitors with stronger EVPs
  • Culture that's accidental rather than designed
  • HR systems that don't reflect the standards you hold elsewhere

What you need

Systems that protect your business and honour your team.

Industries

Sectors we know well.

We've built HR systems across a range of industries. Each has different rhythms, risks, and talent challenges — and we bring that context to every engagement.

Architecture & Design

Studios scaling beyond the founding team, managing project-based staff and contractor relationships.

IT & MSP

Managed service providers and tech businesses competing for talent in a tight market with high turnover risk.

Professional Services

Accounting, legal, consulting, and advisory firms where people are the product and retention is everything.

Marketing Agencies

Fast-moving agencies balancing creative culture with the structure needed to retain and develop talent.

Any SME, 15–100 Staff

If you're growing past 15 people and HR hasn't kept pace, we can help — regardless of your sector.

Geography

Australia-wide.

Build Px works with businesses across all states and territories. We operate remotely by default — so there's no geographic barrier to getting great HR. We travel for on-site workshops, planning sessions, and embedded work where it makes sense.

Sound like your business?

Take the free HR Health Check and find out exactly where your HR stands in 3 minutes.

Take the free HR Health Check → Book a 15-min call